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User Agreement

USER AGREEMENT (PUBLIC OFFER)

for the provision of services and use of the SK Market website

Date of Publication: 30.10.2026

Version: 1.0

This document constitutes an official offer (public offer) of LLC Linen Loft (hereinafter referred to as the "Administration") to enter into a User Agreement for the SK Market website (https://sk-market.com/uk, hereinafter referred to as the "Website") under the terms and conditions set forth below.

Pursuant to Article 642 of the Civil Code of Ukraine, full and unconditional acceptance (acceptance of the offer) of this Public Offer is deemed accomplished when the User performs any of the following actions: registering on the Website, placing an Order, or beginning to use any functions of the Website.

1. Definition of Terms

  • Marketplace (Website) — the website sk-market.com, which serves as an electronic platform for interaction between Buyers and Sellers.
  • Buyer — a business entity (Sole Proprietorship or Legal Entity) or a natural person who has registered on the Website and purchases goods.
  • Seller — an economic entity (store/factory located in Prato, Italian Republic) that publishes information about its products on the Website.
  • Logistics Partner — an authorized logistics company that carries out international transportation, freight forwarding, and customs clearance of the Buyer’s.
  • Order — a request generated by the Buyer on the Website for the purchase and delivery of goods from Prato, Italy.

2. Subject Matter of the Agreement

2.1. The Administration provides the User with access to the information and features of the Website to search for, select, and place orders for wholesale shipments of goods from Sellers located in Prato, Italy.

2.2. The Website operates on a transparent pricing model: the Buyer pays the direct cost of the goods established by the Seller, plus the cost of international delivery and customs clearance services provided by logistic company.

2.3. The Administration is not the direct seller of the goods; it acts solely as an electronic marketplace operator and/or agent for organizing procurement and logistics.

3. Account Registration and Security

3.1. To gain access to the full functionality of the Website and wholesale prices, the Buyer must complete the registration process by providing accurate and up-to-date information about themselves and their business.

3.2. The User bears full responsibility for maintaining the confidentiality of their account credentials (login and password) and for all activities performed under their account.

4. Order Placement and Payment Procedures

4.1. The Buyer selects goods from the Website catalog and forms an Order.

4.2. Pricing Policy:

  • The cost of the Goods is indicated on the Website at the Seller's price (Prato).
  • The Shipping Cost is calculated according to the tariffs of the logistics service based on weight, volume, and cargo category.
  • The Administration guarantees that there are no hidden fees or charges. 4.3. Payment is made via 100% advance payment using the payment methods available on the Website or according to an issued proforma invoice.

5. Delivery and Customs Clearance

5.1. Delivery of goods from Prato, Italy, to Ukraine is carried out by the logistics partner

5.2. Delivery times are estimated and may vary depending on customs procedures, weather conditions, or force majeure circumstances.

5.3. The risk of accidental damage to or loss of goods during international transport is governed by SK Cargo’s cargo transportation rules and insurance policy terms.

6. Returns and Quality Claims (B2B Specifics)

6.1. As the Website is oriented toward the B2B sector (wholesale trade between commercial entities), standard consumer protection laws regarding 14-day returns of non-defective goods may not apply to sales transactions between the Buyer-entrepreneur and the Seller, where so specified by wholesale commercial practices (pronto moda).

6.2. In the event of factory defects, shortages, or discrepancies in the ordered goods, the Buyer is required to record the issue upon receiving the shipment and draw up an official Delivery and Acceptance Act.

6.3. Claims are reviewed by the Administration jointly with the Seller in Prato within 7–14 days from the receipt of the notice.

7. Liability and Limitation of Liability

7.1. For non-performance or improper performance of obligations under this Agreement, the Parties shall be held liable in accordance with the applicable laws of Ukraine.

7.2. The Administration shall not be held liable for:

  • Temporary technical glitches in the operation of the Website occurring through no fault of the Administration.
  • Minor color or texture discrepancies resulting from screen resolution differences on users' devices.
  • Delivery delays caused by border customs clearance processes or actions taken by customs authorities.

8. Force Majeure

8.1. The Parties shall be released from liability for partial or full failure to perform their obligations if such failure is the result of force majeure events (military actions, border blockades, natural disasters, changes in customs legislation, etc.).

9. Dispute Resolution

9.1. All disputes and disagreements arising out of or in connection with this Agreement shall be resolved through negotiations between the Parties.

9.2. If a settlement cannot be reached through negotiation, the dispute shall be submitted to the court of competent jurisdiction at the location of the Administration, in accordance with the procedural laws of Ukraine.

10. Administration Legal Details & Contacts

  • Company Name: LLC Linen Loft 
  • EDRPOU / Tax ID Code: 45965766
  • Registered Address: Chernivtsi, Ruska str.269
  • Contact Email: skmarketplace.info@gmail.com
  • Contact Phone: +38 067 688 6168